Loading, Please Wait...
SCOTTSDALE, AZ --(Marketwired - March 22, 2016) - TrueShip (http://www.trueship.com) -- the leading provider of automated returns management solutions (ReadyReturns) -- has just released a new white paper that utilizes current statistics, metrics and information culled from a wide range of authority resources to help retailers better understand how small changes to an ecommerce return policy equate to more sales due to increased confidence levels in consumers.
The new white paper on ecommerce returns follows several studies that have found that consumers overwhelmingly are opposed to return shipping fees or restocking fees, and that they desire a convenient and simple way to return a purchase from an online source.
According to the white paper, in 65% of returns, the retailer is at fault. But when the customer is forced to absorb the time and the cost of the return, it results in a poor experience and ultimately affects loyalty and retention, resulting in lost future sales.
What's more, the white paper points out that a vast majority of consumers read a return policy before making a purchase and base a large part of their buying decision on how easy the returns process is.
Covered topics include:
New users can start a 30-day trial of ReadyReturns automated online retail returns software by visiting: http://www.trueship.com/products/readyreturns.
For questions or to schedule a live demo, call TrueShip toll-free at: (877) 818-7447.
#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/products/readyreturns.
#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.
Embedded Video Available: https://www.youtube.com/watch?v=iT61wv8wud8
Director of Online Marketing
Tel: (877) 818-7447