CST: 25/06/2016 23:27:14   

Simple Changes to Return Policy Encourage More Sales, Explains New ReadyReturns White Paper

95 Days ago

SCOTTSDALE, AZ  --(Marketwired - March 22, 2016) - TrueShip (http://www.trueship.com) -- the leading provider of automated returns management solutions (ReadyReturns) -- has just released a new white paper that utilizes current statistics, metrics and information culled from a wide range of authority resources to help retailers better understand how small changes to an ecommerce return policy equate to more sales due to increased confidence levels in consumers.

The new white paper on ecommerce returns follows several studies that have found that consumers overwhelmingly are opposed to return shipping fees or restocking fees, and that they desire a convenient and simple way to return a purchase from an online source.

According to the white paper, in 65% of returns, the retailer is at fault. But when the customer is forced to absorb the time and the cost of the return, it results in a poor experience and ultimately affects loyalty and retention, resulting in lost future sales.

What's more, the white paper points out that a vast majority of consumers read a return policy before making a purchase and base a large part of their buying decision on how easy the returns process is.

Covered topics include:

  • How ecommerce is changing and why easy returns matter.
  • Studies proving that hassle-free returns improve retention and sales.
  • Why consumers are loyalists to stores that offer convenient returns.
  • Infographic: Top 10 Product Return Statistics.
  • Why shoppers will just shop somewhere else if returns are hard.
  • How automated returns create an attractive shopping experience.

Read the white paper at: http://www.trueship.com/articles/getting-your-returns-policy-in-place-how-to-increase-sales-by-making-simple-changes.

New users can start a 30-day trial of ReadyReturns automated online retail returns software by visiting: http://www.trueship.com/products/readyreturns.

For questions or to schedule a live demo, call TrueShip toll-free at: (877) 818-7447.

About ReadyReturns

#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/products/readyreturns.

About TrueShip

#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.

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Press Contact
Michael Lazar
Director of Online Marketing
Tel: (877) 818-7447
Email: support@trueship.com