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SCOTTSDALE, AZ --(Marketwired - March 24, 2016) - TrueShip (http://www.trueship.com) -- the leading provider of automated returns management solutions (ReadyReturns) -- has just released a new publication that sheds some light on the standards and practices of handling customers who make high volume returns at various online stores and marketplaces.
Big name marketplaces like Amazon, which is known for its lucrative return policy and fast shipping, is on the warpath as of late, banning customers who are making too many returns. The interesting part about this is that the customers who are being banned had a return rate of 10% or less.
By contrast, other stores are actually rewarding customers for making returns, like Zappos, which is owned by Amazon. The shoe retailer says they make most of their money off customers who are returning wares the most often.
The new ReadyReturns publication explains these trends to help other retailers better comprehend what's working with returns policies and what's not.
Read the publication at: http://www.trueship.com/blog/2016/03/24/returnaholic-amazon-will-swing-the-ban-hammer.
New users can start a 30-day trial of ReadyReturns automated online retail returns software by visiting: http://www.trueship.com/products/readyreturns.
For questions or to schedule a live demo, call TrueShip toll-free at: (877) 818-7447.
#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/products/readyreturns.
#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.
Director of Online Marketing
Tel: (877) 818-7447